Dubai Airport Shuttle

Frequently Asked Questions

Q.Why do I have to reserve ? Can’t I just hail you down in the street like a taxi ?
A. UAE  transport law states that all of the clients in each of our vehicles must have a pre-booked reservation.

Q.How far in advance do I need to book?
A. You must reserve your transfer at least 48 hours in advance, but the best is more than 5 days before your arrival/departure.

Q.When is your earliest pick-up at the airport ? And Your latest?
A. Private shuttle service runs 24/24 7/7.

Q. Where must I go when I arrive at the airport ?
A. As soon as you have finished custom formalities, please head for  BUDGET   Counter and present your Confirmation voucher. (details  will be written on your confirmation)


Q. Are your shuttles non smoking? Air conditioned? How many do they seat ?
A. All shuttle are non smoking and air conditioned. We have both 4 seater cars and 8 seater vans.

Q. Why I have to confirm my departure reservation ?
A. For your departure reservation, you must call BUDGET  (number will be written on your confirmation) in order to confirm the pick up with the driver.

Q. How far in advance can I change or cancel my reservation ?
A. Reservations can be changed or cancelled up to 48 hours before transfer with no charge. After this time, no refund are possible.

Q. What's up if my arriving flight is delayed ?
A. Don't worry, as soon as you have finished custom formalities, please head for  BUDGET   Counter and present your Confirmation voucher. (details  will be written on your confirmation)

Q. At which Terminal will the driver drop me off ?
A. The driver drops you off at the correct terminal of the airline that you are flying with. That's why we need for the departure your correct flight information.

Q. How much should I tip the driver?
A. Tips are at the discretion of the passenger and according to the service they received.

Q.How long will it take to get to my hotel?
Your estimated times of transport from Dubai International Airport to your Hotel:
10 Minutes: Deira Hotels
15 Minutes: Bur Dubai Hotels
25 Minutes: Jumeirah Hotels

If you have other question, please contact us at : shuttle@travelindubai.com

Everything is ok ? Book your Dubai private shuttle !

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Free reservation service provided by Protours, Professional Tourism.
Dubai Office
Tel: + 971 4 286 8759 - Fax: + 971 4 286 8754
Paris Office
Tel: + 33 1 45 02 14 91 - Fax: + 33 1 45 02 14 91
Lebanon Office
Tel: + 961 4 400000 - Fax: + 961 4 400001